Refund policy

Returns & Refunds — We'll Make It Right

We make tees for the long way round, and we build them to last longer than your planned route. But if something shows up wrong, we'll sort it out — no runaround, no hassle, no lycra required.

What we cover 📦

We offer full refunds on:

• Items sent incorrectly
• Damaged or defective products

How long you have 📅

Send your refund request within 30 days of your purchase date. After that the trail goes cold — so don't leave it sitting in your saddlebag too long.

How to request a refund 📩

Email us at hello@routeflexible.com with:

• Your order number
• A quick note on what went wrong

We'll take it from there and get you back on the road as fast as we can.

Care for your gear 👕

To keep your Route Flexible tees feeling broken-in in the good way, follow the wash-and-care instructions that come with your order. A little care and your tee ages like a favorite route — better every time you come back to it.

Policy updates 📋

We may update this policy now and then. For the latest version, just check this page or reach out at hello@routeflexible.com.

 

We make tees for people who aren't in a hurry — but when something's wrong, we are.